About
I’m a multidisciplinary software engineer and designer with a background in Computer Science. My approach combines empathy and compassion for intuitive experiences for the customer, the employee, and the engineer.
I believe there is nothing more rewarding than making stories and experiences come to life.
Work Experience
Mar 2021— Aug 2026
Salesforce Engineer – Charles Schwab
Improved experiences for customers and employees, improved efficiency of legacy components, and assisted with production deployments and issues. Improved productivity by 30-55% depending on project complexity and scope. Utilized AI tools for workflows and code deployments.
Austin, TX
Feb 2019— Feb 2021
Site Reliability Engineer – JPMorgan Chase & Co.
Documented and improved reporting of network architecture and reduce employee toil. Improved reporting and optimization by 70%.
Houston, TX
Oct 2018— Feb 2019
IT Consultant – FDM Group
Was given professional training on software, at-work etiquette, and communication skills.
New York, NY
Jan 2018—Oct 2018
Teaching Assistant – Trilogy Education
Tutored adult students in how to process big data and its related technologies such as SQL, MongoDB, Anaconda, Python, HTML and CSS. Graded homework assignments and projects.
Austin, TX
Oct 2017—
Apr 2018
Sales Cashier – The Michaels Companies, Inc.
Consistency made high sales and met/exceeded manager imposed quotas.
Refined and developed creative interests and smart shopper habits.
Able to bring in one/two time customers as regulars to the store.
Austin, TX
Education
2013—2017
Bachelor of Arts – Computer Science
St. Edward’s University – Austin, TX
Other Ventures
May 2024— May 2026
Playtester, Creative Voice and Muse for Valve Corporation’s Deadlock
Served as a bridge between the community and the development team, translating personal and player sentiment into concrete direction on aesthetics, characters, art, sound, and level design. Grounded feedback in storytelling and emotional analysis to push for experiences which resonated, clicked, and (are still) celebrated by the Deadlock community.
Volunteering
Feb 2021 —
May 2024
Pokemon Professor
Certified Pokemon Professor as an Organizer Responsible for helping kids learn how to play the Pokémon trading card game, develop their reading, math, social, problem solving, and critical thinking skills. Responsible for community outreach, involvement, and donations.
Jan 2010 —
Aug 2013
Keep Austin Beautiful
Organized neighborhood events and picked up and disposed of liter from local creeks and waterways.
Skills
| Java | Apex | Salesorce Lightning |
| Python | Javascript | Unix |
| Git | Database Design | Distributed Systems |
| Atlassian Suite | Test Driven Development | Technical Documenting |
| SOQL | Splunk | Data Science |
| Risk and Effort Analysis | Generative AI and Prompt Engineering | Production Triage |
| HTML | CSS | PHP |
| Problem Solving | Critical Thinking | Adaptability |
| Consistency | Harmony | Developer |
| Collaboration | Problem Solving | Creativity |
| Strategic | Relator | Intellection |
| Empathy | Positivity | Ideation |
| Compassion | Responsibility | Learner |
| Teamwork | Digital Literacy | Work Ethic |